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EFM have project managed our implementation of the MICAD system supporting us from the first step through to a system that can now report on spaces in terms of ERIC and Lord Carter benchmarks, they have supported the transfer of our hard FM services to move over to the MICAD helpdesk and onward onto the use of handheld devices. During the whole process, they have worked with our contractors to provide seamlessly integration of surveys and planned maintenance data, along the way they have provided both administrator and user training for in-
The journey has just begun for us and we look forward to using EFM further to provide further training and developments.
Director of Estates and Facilities
EFM Consulting has been providing strategic property management advice to Northern Lincolnshire and Goole Hospitals for almost three years. Marc is a subject matter expert and his technical knowledge has avoided the Trust significant legal costs. Marc is currently undertaking a full review of the Trusts property portfolio ensuring all leases are regularised and buildings are fit for purpose, safe and appropriately positioned for the delivery of the care we provide to our patients.
As part of the service provided, he has realised significant recurrent revenues through robust auditing of third party occupants across the Trust estate. I would have no hesitation on recommending his services to other Trusts or organisations where this type of service is required.
Director of Estates and Facilities
Thank you Marc, your session was very informative and we would highly recommend a training session with you to anyone.
You were very professional, yet approachable. Using the information and tips you have provided will ensure the data is input correctly, and also that the system is easy to navigate, which will save ourselves and our client time when using the system in the future.
Emily Nicholson and Amanda Bennett
Marc comes highly recommended. He has an extensive, practical knowledge of the Micad Internet Property Register and relating to the Asbestos Management Module and its interdependencies and front line use. His Training and Consultancy has assisted us greatly at Bradford Teaching Hospitals NHS Foundation Trust in acheiving and maintaining compliance in this area . . . .
Estates Risk Manager (Asbestos)
EFM Consulting provided an excellent and all-
We have now forged a relationship with Marc which will, in my opinion, be long lasting and I would certainly recommend Marc and EFM Consulting generally to any organisation considering implementing the Room Utilisation Module.
Associate Director of Estates Transformation
Marc has supported the team at Humber Cluster of PCTs in gaining an understanding of the functionality and effective operation of the MICAD system. He repeatedly demonstrates in depth understanding of our requirements and responds with innovation and expertise in a highly personable manner.
Assistant Director -
Thank you so much for all your help and time over the last couple of days (and all the time before) in relation to our Help Desk setup and Training.
You have been so kind and patient with all the explanations and making it very easy to understand and work with. On behalf of myself and all of the staff at Harrow School Estates Department -
Store Manager / Buyer
Thank you so much for the advice and support yesterday and ongoing. We feel very positive as a Service desk that the improvements we can implement on Micad will be an enormous advantage to the whole business. Brilliant Day !! We learnt so much about a system we had been using for years . . . .
NHS Property Services Ltd
Millennium Point commissioned EFM Consulting to extract and add critical and key information from multiple Occupancy Agreements into the Micad IPR Lease Module. From the outset, I found Marc to be professional, knowledgeable and supportive and the works were completed within the Project timeframe and to a very high standard. I confidently recommend EFM Consulting to any organisation considering this type of work. We are now in a position to quickly access and monitor important Occupancy Agreement information for all of our Tenants to inform strategic and operational planning decisions.
Head of Facilities
Thank you for a very informative session , your insights were very interesting.
We hope to arrange a further session with you very soon.
Marc fitted seamlessly into our team immediately and works well with internal and external team members and customers, who find him professional, approachable, sensible and dependable. Due to his commitment and experience and the way that Marc works tirelessly to achieve his clients' goals I would not hesitate to recommend Marc either on a one off project or to provide assistance where there are workload or capacity issues.
Regional Head of Asset Management (North)
Marc has helped drive the implementation of MICAD by project managing the process. Excellent results and good value in ensuring the project has been delivered within the required timescales.
Associate Director Estates and Facilities
Marc has provided support and training for the implementation of MICAD IPR we purchased. He has extensive knowledge in this subject and provided a tailored program in training and set up of the IPR. Having worked with Marc, I can recommend his services and expert knowledge in his subject.
Estates & Facilities Manager -
Our investment in the Services provided has paid Dividends. We are now making very good progress in formalising our estate and as such I would certainly recommend EFM Consulting for their skills, knowledge and the highly professional manner in which they conduct their business. In all I would say that we have made a valuable investment.
Marc has provided our Trusts with expertise in setting up and using the MICAD system. He has demonstrated excellent customer service and technical skills when dealing with all levels of the organisations, his knowledge of how things work within the NHS allows him an insight into the issues, whilst his experience helps him suggest and implement solutions.
Marc was hired to provide training to the team at Greater Manchester West Mental Health NHS Foundation Trust in gaining a better understanding of the functionality of the MICAD IPR system. He repeatedly demonstrated an understanding of our requirements and responded with expertise in a patient and personable manner. I would recommend Marc for any future MICAD IPR training requirements.
FM Systems Manager
Marc is a very experienced consultant, with vast knowledge of Estates and Facilities Management and of the changing NHS environment. Combining this with his legal experience means Marc always brings a high level of expertise to any projects that he is involved with. Marc is also a great people person -
Healthcare Development Manager -
I have no hesitation in recommending Marc, he has worked with NHS County Durham and Darlington with regard to the set up of Micad. However more specifically on the development of the system to meet our future needs. He is astute, personable and provides an excellent service.
Head of Estate & Facilities Management
Marc is a fantastic person to work with. When he provided training for us the level of knowledge demonstrated was impressive as was his patience. Marc possesses the rare quality of being able to explain and describe complex matters in an easy to understand manner. I hope to be able to work with Marc again in the future.
CAD & Micad Systems Manager
Marc has exceptional knowledge and is very personable. He was able to tailor his work to exactly meet our needs. I would definitely use Marc again as required.
Head of Estates & Strategic Services
Marc delivered an extremely informative Training Session to a number of our team recently. Both the content and the delivery exceeded all our expectations. Myself and another User are already familiar with the system but still learnt new things! The course was attended by our new Specialist Services Manager and our Maintenance Progress Officer, both of whom were really impressed with the system, which I believe was due to a large degree by Marc’s enthusiasm, knowledge and ability to convey the capability of the system in such a short time. I would certainly recommend Marc to deliver training as a Micad expert.
Information Support Officer
Marc Watson of EFM Consulting Ltd has provided several training sessions for the University of Leicester and has impressed me with his approachable, friendly style. Organising the courses was simple and efficiently dealt with and the training on the day was well organised and clearly presented. It has been a pleasure to work with Marc.
Marc delivered a session to the team at South London and Maudsley Hospital and I have no hesitation in recommending his services to any Trust who use or are considering using the Micad System. The session was really informative and provided a waelth of practical detail. Marc’s knowledge in relation to all aspects of the Micad system is astounding !
Marc is a knowledgeable personable chap, he is able to explain the workings and uses of the relevant modules and provides a myriad of shortcuts essential for data entry. Marc provided us with excellent training in the Asbestos Module for MICAD and he has continued to provide telephone and remote computer access support, ensuring we could meet our client’s needs.
I would recommend him highly to anyone who is thinking of utilising all or some of the aspects of MICAD.
|Micad IPR Services and Approved Training Courses|
|Micad IPR e-learning|
|Micad Optimisation Services|
|Micad Contractor Tender Support|
|Micad Occupancy Agreement Key Data Extraction|
|Micad Optimisation Service|
|Micad Asbestos Module Optimisation|
|Micad HelpDesk Optimisation|
|Compliance Support and Guidance|
|Cost Improvement Planning and Delivery|
|Data Validation and Collection|
|Estates and Facilities Management Consultancy|
|GS1 GLN Support|
|NHS ERIC Support|
|NHS Premises Assurance Model Support|
|NHS Premises Assurance Model Training|
|Occupancy Agreement Management|
|Occupancy Agreement Audit|
|Planned Preventative Maintenance Support|
|Space Utilisation Studies|
|Web Based Document Repository|